Get Peace of mind with Lanka Smart switch
Our company knows that when it comes to security, your home isn’t the only thing you are looking to protect. In today’s digital world, our personal information is constantly at risk. At our company, keeping your information safe is one of the pillars of our business.
Which individuals does this Privacy Policy apply to?
All customers of The Source and authorized users of The Source’s products and services, and The Source’s associates.
Our promises
We’re 100% committed to keeping your data safe and secure. Our Lanka smart switch team are avid online shoppers, so we totally appreciate and respect how important privacy is. If you have any worries about your personal information feel free to reach out our email/contact number , we’d be happy to answer any questions you have!
What does this Privacy policy?
This Privacy Policy, which forms part of our Terms of Use, describes the information that we gather from you, our use and disclose your information, and the steps we take to protect your information. By using our Services, you consent to the privacy practices described in this policy.
In order to provide you with information, tools and other services we may collect and retain “Personal Information” that may identify you or contribute to identifying you. “Personal Information” can include information such as your name, email address, your photo, contact details and, in some cases, general financial information. We will not collect your personal information unless it’s necessary to provide the information, advice or service you’ve requested and, where possible, you’ll be able to use our services anonymously.
What information does this Privacy Policy apply to?
All Personal Information that we collect, use or disclose about our individual customers, authorized users and employees is covered by this Privacy Policy. This may include information such as your name, mailing address, email address, phone number, credit information, and billing or service records. There are some exceptions created by applicable law to what might ordinarily be considered Personal Information.
Why we need your information
There may be times when you give us ‘sensitive’ information and we protect this data like it’s our own. We only ask for the essentials and we use your data to provide you the best service possible. The table below shows why we need this information.
| Your Details | Why? |
| Name, Address & Phone Number | Order Updates Delivery Fraud Prevention After Sales Support |
|---|---|
| Date of Birth & Gender | Fraud Prevention |
| Payment Information | Payment Refunds Fraud Prevention |
| Purchase History & Saved Items | Refunds After Sales Support Personalise your shopping experience Recommend products we think you’d like |
| IP Address & Device Type | Fraud Prevention Website and service improvments Personalise your shopping experience |
How long we hold onto your data for
We’ll only keep your information on file for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems. If you no longer wish to be a customer, you can also contact our support team and request to delete all the information we have on you.
In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to or the law says we have to.
How we maintain accurate information
Although we will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date, it is your responsibility to ensure that the information you provide to us is accurate, complete and current. You control the information you provide to us and you can correct or update any information you choose to provide to us. If you want us to correct our records simply tell us what needs to be changed and why.
Your rights
You have a right to:
- Access the personal data we hold about you
- Be informed about how your personal data is being used
- Update incorrect data we have on file
- Request to delete your information on file
- Stop all direct marketing communication
- Complain to your data protection regulator (ICO)
What happens if your business changes hands?
We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
In the event that any of your data is to be transferred in such a manner, you may be contacted in advance and informed of the changes. If contacted you will be given the choice to have your data deleted or withheld from the new owner or controller
Feedback – good or bad! ✔✖
If you simply need us to explain anything mentioned above or you’re concerned about your personal data please reach out to us by email lankasmartswitch@gmail.com or call us.
Changes to this policy
We’ll post any changes we make to our privacy notice on this page and if they’re significant changes we’ll post it on the our website and let you know by email.